Acceptance of Terms

By accessing or utilizing any products, equipment, or services provided by A-Plus Medical Company, Inc., you acknowledge and agree to be bound by these Terms and Conditions. These terms govern all transactions, communications, and business relationships between A-Plus Medical and healthcare providers, facilities, and authorized representatives.

Equipment Use and Responsibilities

All medical imaging equipment and replacement parts supplied by A-Plus Medical must be operated in accordance with manufacturer specifications, FDA guidelines, and applicable ISO standards. Healthcare providers are responsible for ensuring proper installation, calibration, and maintenance by qualified biomedical engineers or certified technicians. Improper use, unauthorized modifications, or failure to follow operational protocols may void warranties and expose facilities to safety risks.

Warranty Coverage

A-Plus Medical provides a comprehensive ninety-day warranty on all repaired and tested parts sold on exchange. This warranty covers defects in materials and workmanship under normal use conditions. New equipment carries manufacturer warranties as specified in product documentation. Refurbished diagnostic imaging equipment undergoes rigorous testing and verification to comply with manufacturing and safety standards. Warranty claims must be submitted within the coverage period with proof of purchase and detailed description of the defect.

Limitation of Liability

A-Plus Medical Company, Inc. shall not be held liable for indirect, incidental, consequential, or punitive damages arising from the use, misuse, or inability to use supplied equipment and parts. Our liability is limited to the purchase price of the product in question. This limitation applies to claims based on warranty, contract, negligence, strict liability, or any other legal theory. Healthcare facilities maintain full responsibility for patient safety, clinical outcomes, and compliance with applicable medical device regulations.

Returns and Restocking

Unused parts may be returned within thirty days of receipt, subject to a restocking fee as outlined in your purchase agreement. Returned items must be in original packaging, unused, and in resalable condition. Custom-ordered components, special-order equipment, and items marked as final sale are not eligible for return. Authorization must be obtained from A-Plus Medical prior to returning any merchandise. Refunds will be processed within fourteen business days of receiving and inspecting returned items.

Shipping and Delivery

Orders placed before 5:00 PM EST ship the same business day, with delivery times varying based on destination and selected shipping method. A-Plus Medical ships medical imaging equipment parts worldwide, with appropriate documentation for international shipments. Risk of loss transfers to the purchaser upon delivery to the carrier. Damaged or missing items must be reported within forty-eight hours of receipt. Expedited shipping options are available for urgent equipment needs and after-hours assistance requests.

Regulatory Compliance

All products supplied by A-Plus Medical comply with applicable FDA regulations, ISO quality management standards, and medical device safety requirements. Purchasers are responsible for ensuring that equipment use aligns with local, state, and federal healthcare regulations. Documentation including certificates of compliance, safety data sheets, and technical specifications are available upon request. Equipment deinstallation and removal services are conducted in accordance with environmental and safety protocols to minimize facility disruption and ensure proper disposal.

Intellectual Property

All content, trademarks, service marks, logos, and proprietary information displayed on aplusmedical.biz and in company materials remain the exclusive property of A-Plus Medical Company, Inc. Unauthorized reproduction, distribution, or commercial use of intellectual property is strictly prohibited. Product specifications, technical documentation, and pricing information are provided for informational purposes and may not be redistributed without written authorization.

Payment Terms

Payment is due upon receipt of invoice unless alternative credit terms have been established through our procurement department. Accepted payment methods include wire transfer, company check, and approved credit accounts for qualified healthcare facilities. Past-due accounts may be subject to interest charges and suspension of shipping privileges. Pricing is subject to change without notice, and quotes are valid for thirty days unless otherwise specified.

Equipment Removal and Liquidation

A-Plus Medical coordinates seamless equipment deinstallation and removal services to facilitate transitions to new medical imaging technology. Our team performs removal outside busiest operational hours to minimize disruption and downtime. Assessment, deinstallation, and liquidation services provide maximum return on investment for unused equipment. Healthcare facilities must ensure equipment is accessible and that appropriate facility personnel are available during scheduled removal operations.

Privacy and Data Protection

A-Plus Medical is committed to protecting the confidential information of healthcare providers and facilities. Business information, procurement data, and facility details are maintained with strict confidentiality protocols. We do not share, sell, or distribute contact information to third parties without explicit consent. Technical support interactions and parts inquiries are documented solely for service quality and inventory management purposes.

Modification of Terms

A-Plus Medical reserves the right to modify these Terms and Conditions at any time to reflect changes in business practices, regulatory requirements, or service offerings. Updated terms will be posted on aplusmedical.biz with the effective date clearly indicated. Continued use of our products and services following modifications constitutes acceptance of revised terms. Material changes affecting existing orders or warranty coverage will be communicated directly to affected parties.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of South Carolina, United States, without regard to conflict of law provisions. Any disputes arising from these terms or business relationships with A-Plus Medical shall be resolved through binding arbitration in South Carolina. Both parties agree to waive rights to jury trial and class action proceedings. Legal actions must be initiated within one year of the event giving rise to the claim.

Contact Information

Questions regarding these Terms and Conditions, warranty coverage, or compliance matters should be directed to A-Plus Medical Company, Inc. through the contact channels provided on aplusmedical.biz. Our dedicated representatives are available during business hours and offer after-hours assistance via phone and email for urgent parts and equipment needs. We are committed to providing above-and-beyond client service and prompt resolution of inquiries.